Following the Government’s announcement that we are entering into another nationwide lockdown, we will be closing our offices to the public. Please be assured that we are continuing, so far as possible, to provide a full service to all our clients, both longstanding and new.
Please note that just as the public has been affected our staff have also been affected by the closure of schools and therefore we have had to make some changes to staffing working hours to be able to allow staff to accommodate the impact of the lockdown on their family commitments but also to enable staff to continue to work. This has meant that some staff may not always be available between the hours of 9am and 5pm and maybe working alternative hours to ensure work can be carried out.
Please note that both our Whickham and Cramlington office phone lines remain open and we are endeavoring to answer all of your calls as quickly as possible. Please note that we are operating with fewer support staff at this time so if you are unable to get through to us please also use our out-of-hours number 01915009338 or email us at firstname.lastname@example.org .
We are continuing to offer Telephone appointments and Video appointments (via Zoom, WhatsApp, Skype or FaceTime) where necessary.
We appreciate your co-operation and would like to reassure all our clients that we will continue to do everything we can to support you during this time.